+1 604-558-4967 press@goldenretupreatr.com



Terms of Service

Welcome to GoldenRetUpreatR, your premier retirement resort. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or facilities.

These Terms govern your access to and use of GoldenRetUpreatR’s services, including our website, any content, functionality, and services offered on or through our resort. By using our services, you confirm that you accept these Terms and that you agree to comply with them.

GoldenRetUpreatR reserves the right to modify these Terms at any time. Any changes will be effective immediately when we post them on our website. Your continued use of our services after any modifications will constitute your acceptance of the revised Terms. It is your responsibility to stay informed about any changes.

Our services include access to luxurious accommodations, recreational activities, wellness programs, and community events designed specifically for retirees. We strive to provide a safe and enjoyable environment for all our guests. However, participation in certain activities may involve inherent risks, and you agree to assume these risks while enjoying our facilities.

Guests are expected to behave in a manner that is respectful to other residents and staff members. Harassment, discrimination, or any form of disruptive behavior will not be tolerated and may result in immediate termination of your stay without refund. We aim to foster a harmonious community, and your cooperation is essential.

All personal information collected during your stay or through our website is subject to our Privacy Policy. We are committed to protecting your privacy and ensuring your data is handled securely. By using our services, you consent to our collection and use of your information as outlined in our Privacy Policy.

GoldenRetUpreatR does not guarantee the availability of specific amenities, activities, or accommodations. We may modify, suspend, or discontinue any aspect of our services at any time without prior notice. We will make reasonable efforts to inform you of any significant changes that may affect your enjoyment of our resort.

In the event of a dispute arising from or relating to these Terms or your use of our services, you agree to resolve such disputes through binding arbitration, rather than in court. Any arbitration will take place on an individual basis, and you waive the right to participate in any class action lawsuits.

If you have any questions or concerns regarding these Terms, please contact us at press@goldenretupreatr.com or call us at +1 604-558-4967 . Our address is 5500 Kingsway, Burnaby, BC V5H 2G2, Canada. We are here to assist you and ensure that your experience at GoldenRetUpreatR is enjoyable and fulfilling.

Thank you for choosing GoldenRetUpreatR. We look forward to welcoming you to our community and providing you with a retreat that enhances your retirement lifestyle.

Terms of Return

At GoldenRetUpreatR, we strive to provide our residents with a serene and fulfilling retirement experience. Our commitment extends beyond just exceptional living facilities to ensuring your complete satisfaction with your decision to join our community.

We understand that choosing a retirement resort is a significant decision, and sometimes circumstances may lead to the need for a change. Therefore, we offer a comprehensive return policy designed to accommodate our residents' needs while maintaining fairness and transparency.

If you find that your stay at GoldenRetUpreatR is not meeting your expectations, you may submit a request for a return within the first 30 days of your residency. This initial period allows you to fully experience our amenities and services, ensuring that you have made an informed decision about your retirement lifestyle.

To initiate a return request, please contact our customer service team via email at press@goldenretupreatr.com or call us directly at +1 604-558-4967 . Our dedicated team will guide you through the process, addressing any concerns you may have.

Our return policy requires that all requests be accompanied by the original documentation of your residency agreement. This ensures that both parties are clear on the terms agreed upon and facilitates a smoother return process.

After your return request is submitted, our team will review it within 5 business days. Should your request be approved, we will arrange for the necessary procedures to execute your return effectively, including any applicable refunds based on your initial agreement.

We prioritize the comfort and satisfaction of our residents. Therefore, it is important to note that our return policy may vary depending on specific circumstances, such as the length of residency and the reasons for the return. Please consult our team for further details on these considerations.

GoldenRetUpreatR is located at 5500 Kingsway, Burnaby, BC V5H 2G2, Canada. We encourage you to visit our resort to experience firsthand the vibrant community we foster. Our doors are always open for discussions regarding your residency and any return inquiries.

We believe that a positive retirement experience is built on clear communication and trust. If you have any questions about our terms of return or any other aspect of our services, don’t hesitate to reach out. Your peace of mind is our utmost priority.

Thank you for considering GoldenRetUpreatR as your retirement destination. We look forward to welcoming you and ensuring that your transition into our community is as smooth and enjoyable as possible. Your satisfaction and happiness are at the heart of what we do.